Category: Compliance, Audits & Penalties


  • Introduction: The Compliance Leadership Gap Most mid-size importers face a frustrating paradox. They have grown large enough that their import operations are too complex to manage without dedicated compliance expertise, but they are not large enough to justify the cost of a full-time trade compliance officer at $150,000 to $200,000 per year. The result is…

  • Introduction: Your Right to Challenge Customs Decisions When you disagree with a CBP decision regarding the classification, valuation, rate of duty, or other aspect of a customs entry, you have a legal right to challenge that decision through the protest process established under 19 USC 1514. This right is fundamental to the customs system and…

  • Introduction: When Spreadsheets Are Not Enough Every import compliance program starts with spreadsheets. Classification databases in Excel, duty payment tracking in a shared drive, certificate of origin records in a filing cabinet. For small importers with a limited product portfolio, this approach can work. But as import volume grows, product complexity increases, and regulatory requirements…

  • Introduction: It Is Not If, But When If you import goods into the United States with any regularity, a CBP audit is not a theoretical risk. It is a statistical probability. CBP operates several audit programs, including the Focused Assessment program, which systematically evaluates importers’ compliance systems and transaction practices. The selection criteria are based…

  • Introduction: Penalties Are Not Reserved for Bad Actors There is a common misconception that customs penalties are only imposed on businesses that are deliberately trying to cheat the system. In reality, the vast majority of penalty cases involve honest mistakes: classification errors, valuation oversights, documentation gaps, and procedural failures committed by businesses that simply did…

  • Compliance Is a Team Sport Every employee who touches an import transaction plays a role in compliance. Training transforms your organization from one depending on a single point of expertise into one where compliance awareness is distributed across every function. Who Needs Training Executive leadership: legal framework and ROI of compliance. Procurement: how decisions affect…

  • The Ecommerce Import Boom and Its Compliance Gap Ecommerce importers are subject to the same customs laws as any other importer, but many are unaware of these obligations. CBP has identified ecommerce imports as a priority enforcement area. Customs Compliance Basics You need an importer of record number. Every product must be classified under the…

  • The Case for Auditing Your Own Import Program A voluntary compliance audit identifies errors before the government does, giving you the opportunity to correct them through voluntary disclosure, which dramatically reduces penalty exposure. It also identifies overpayments that can be recovered through refund claims. What a Compliance Audit Covers Classification accuracy, valuation practices, country of…

  • Trading with Ukraine: Customs, Duties & Compliance in a Wartime Economy Ukraine’s customs and trade environment operates under extraordinary circumstances: an active military conflict, reconstruction priorities, and unprecedented international support frameworks. For importers and exporters engaging in Ukraine trade, understanding customs procedures, duty structures, martial law trade measures, sanctions, and logistics challenges is essential. This…

  • EU Digital Markets Act & Digital Services Act: Trade & Compliance Implications Quick Answer The EU Digital Markets Act (DMA) targets anti-competitive practices by large digital platforms, while the Digital Services Act (DSA) establishes content moderation and transparency obligations. Both regulations significantly impact non-EU businesses selling goods in the EU, affecting product liability, customs procedures…